What is the Concept of Immediate Customer?

S03 C17 - Immediate Customer.pdf

Lean Masterclass: Become a Just-In-Time Specialist

What is the Concept of Immediate Customer?

A non-JIT firm considers a customer as a person outside the firm who buys its products for his use or consumption. But your Just-In-Time organization views your customer in a different way. What is that way? You will learn that in this lecture.

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