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Active Listening: A Practical Guide to Be an Active Listener
What is Active Listening? An Introduction
Course Overview (6:46)
Important! Additional Instructions (0:57)
Downloadable Resources
Section Introduction (0:37)
Introduction to Listening (2:27)
The Importance of Listening (1:50)
Activity: Check Your Listening Skills (2:14)
Activity Solution: Check Your Listening Skills (0:50)
What is Active Listening? (4:21)
Activity: Answer the Given Questions (0:40)
Activity Solution: Answer the Given Questions (1:31)
Impact of Active Listening (0:35)
Active Listening Example (3:00)
Section Conclusion (0:41)
What are the other approaches to Listening?
Section Introduction (1:01)
What is Discriminative Listening? (1:30)
Activity: Discriminative Listening (0:26)
Activity Solution: Discriminative Listening (1:19)
What is Comprehensive Listening? (0:36)
What is Critical Listening? (0:53)
Activity: Other Types of Listening Approaches (0:43)
Activity Solution: Other Types of Listening Approaches (1:55)
Section Conclusion (0:36)
What are the Barriers to Active Listening?
Section Introduction (1:13)
What are Physiological Barriers? (1:30)
What are Environmental Barriers? (1:19)
Activity: Environmental Barriers (1:06)
Activity Solution: Environmental Barriers (0:45)
What are Attitudinal Barriers? (3:38)
Example: Attitudinal Barriers to Active Listening (0:50)
What are Attitudinal Barriers? Continued (0:47)
What are additional Barriers to Active Listening? (1:45)
Activity: Distinguish between Active Listeners and Bad Listeners Characteristics (1:39)
Activity Solution: Distinguish between Active Listeners and Bad Listeners Charac (7:05)
Section Conclusion (0:47)
How to be a better active listener?
Section Introduction (0:49)
Tip # 1 for being a Better Active Listener (0:29)
Tip # 2 for being a Better Active Listener (0:40)
Tip # 3 for being a Better Active Listener (0:56)
Tip # 4 for being a Better Active Listener (0:31)
Tip # 5 for being a Better Active Listener (0:27)
Tip # 6 for being a Better Active Listener (0:30)
Tip # 7 for being a Better Active Listener (0:32)
Tip # 8 for being a Better Active Listener (0:54)
Activity: Answer the Quiz (0:32)
Activity Solution: Answer the Quiz (3:55)
Section Conclusion (0:57)
What speakers can do to ensure Active Listening?
Section Introduction (0:58)
Tips for the Speaker to ensure Active Listening (2:12)
Section Conclusion (0:37)
Course Conclusion
Course Summary and Conclusion (3:51)
Activity: Distinguish between Active Listeners and Bad Listeners Characteristics
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